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Unscrambled Limited

Privacy Statement

Who we are

This site is operated by Unscrambled Limited, a company registered in England and Wales with registered company number 07463444 whose registered office is at 42 Wright Lane, Kesgrave, Ipswich IP5 2FA. Any reference to “us” or “we” throughout this statement refers to Unscrambled Limited.

We collect, use and are responsible for certain personal information about you which is processed in accordance with this statement. Please contact us using the details below if you have any questions on these terms or the service that we provide.

What information we hold about you
We may hold personal information about you including the following…
  • email address
  • name and contact details
  • details of your organisation and your products or services
  • technical and analytical information obtained through cookies
  • other information you provide to us

We collect this information directly from you whenever you provide it to us or when you enquire or order any of our services.

How we use your information
We use your information for the following purposes
  • to personalise your experience on our website
  • responding to any enquiries which you make to us relating to any of our services
  • to provide our services to you
  • to process and administer any payments that you make to us
  • to monitor site usage to develop and administer our website, services and publications
Who we may share your information with
We may disclose your personal information to…
  • our agents and service providers
  • our infrastructure providers
  • advertising campaign agencies
  • a third party who acquires our business
  • law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by law
Keeping your information secure
We will use appropriate technical and organisational measures to safeguard your personal data, for example…
  • we store your personal data on secure servers
  • access to your personal data is limited to approved staff

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Reasons we collect and use your personal information
We may use your information in the following ways…
  • where it is necessary to perform a contract with you
  • where it is required by law
  • where you have provided consent, provided that you can withdraw this consent at any time
Where it is necessary for our legitimate interests as a business including…
  • responding to enquiries
  • providing services to our customers
  • improving and developing our services
  • the administration of our business
  • monitoring and maintaining standards within our business
  • promoting our business
  • establishing, exercising or defending our legal rights

We use cookies on our website to allow us to collect statistical data about your use of our website with Google Analytics. This enables us to enhance and develop our website to improve your use of it.

For more information, including how to disable/delete cookies, please go to

Transfer of data out of the EEA

Information that we collect from you may be transferred to third party service providers working for us who may process that information at, a destination outside of the European Economic Area (‘EEA’).

These destinations may not have the same legal protections for personal data as you enjoy under English law. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy statement and data protection legislation.

When we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
  • the countries we transfer your personal data to have been deemed to provide an adequate level of protection for personal data by the European Commission
  • we use contractual clauses approved by the European Commission which give personal data similar protection to that which it has in the European Economic Area
  • where we use providers based in the SU, we may transfer data to them if they are part of the Privacy Shield which required them to provide similar protection to personal data that applies within the European Economic Area

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Your Rights
Your rights under data protection laws, in certain circumstances, include…
  • to request access to information that we may possess about you
  • to require us to correct any inaccuracies in your information
  • to require us to erase personal data that we may possess about you where this is no longer required to be possessed by us
  • to object to or restrict our possessing of some of your personal information in certain circumstances

If you wish to exercise any of these rights, you should put your request in writing and provide us with enough information to identify you. If we need further information we will let you know.

If you have any concerns or questions as to the way in which we process your information please do contact us. In addition you have a right to bring a complaint with the Information Commissioner’s Office or other applicable authority. More information on the Information Commissioner’s Office and your rights is available at

Retention of information

We will retain your information for no longer than is necessary for the purposes for which we collected it, or for as long as we have your consent to do so where your consent is our legal basis on which we process such data. All retained data will be held subject to this policy.

Changes to this policy

We may change this policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you interact with us.

Contact Us

To contact us please use the following details:

Unscrambled, G9 Ross Building, Adastral Park, Martlesham, IP5 3RE
Telephone: 020 3289 9655

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020 3289 9655